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  • Reporting: daily, weekly and monthly reports

The Quarantine Summary Report

The CudaMail system sends you a daily quarantine summary report (if your domain is configured to use quarantine, and you have any messages which have been quarantined) so you can view the quarantined messages you did not receive.

From the quarantine summary report you can also add messages to your whitelist, delete messages, and have messages delivered to your inbox.

The following figure shows an example of a quarantine summary report.

Using the Quarantine Interface

At the end of every quarantine summary report is a link to the quarantine interface where you can set additional preferences and classify messages as spam and not spam.

Logging into the Quarantine Interface

To log into your quarantine interface from a Quarantine Summary Email:

  1. Click the link to the right of the email you want to Deliver, Whitelist, Delete or View
    Result: You are automatically logged in.

  2. You can administer the messages you want to, or click "preferences" to administer your Whitelist or Blacklist.
  3. If you haven't received a quarantine summary, but still would like to log into your quarantine summary you simply head to https://web.CudaMail.com and enter your email address and password. If you don't know what your password is, you can generate a new password by typing your email address in the "username" field, and then clicking the "Create New Password" button. The password is sent to you immediately.
CudaMail Quarantine Summary Email

Managing your Quarantine Inbox

After logging into the quarantine interface, select the QUARANTINE INBOX tab to view a list of your quarantined messages. When you first start using the quarantine interface, you should view this list on a daily basis and classify as many messages as you can.

The CudaMail System's appliances have a learning engine that learns how to deal with future messages based on the ones you classify as spam and not spam. The learning engine becomes more effective over time as you teach the system how to classify messages and as you set up rules based on your whitelist and blacklist.

Clicking on an email displays the message.

When you are done, click on "log out" at the top right of the page.

Documentation